Order Process

①Order flow

Order⇒　(Automatic reply mail) Order confirmation email　⇒　Information mail of shipping date　⇒　Shipment completion mail　⇒　Product arrival

※Depending on the stock condition, the shipping date may fluctuate.

②How to order

	1. Search Products & Add to Cart Select item then click the "Add to Cart" button to complete your order.
	2. Proceed to checkout Check your order detail in shopping cart. If everything is ok, go to checkout. Click the "Go to Check out" button to complete
	3.Checkout Choose "Check out as guest" or "Register”. Choose “Login” if you have an account. ※You can shop as guest without an account.
	4.Input your address Input purchaser's information. If the delivery address is different, select "New address" and input.
	5. Shipping method Check the shipping fee.
	6.Select payment method & Confirm your order Select payment method to make your payment. Check the items and amount of your order. *The currency for payment is Japanese Yen.
	*If you choose “Freight collect”.. Please enter your account information in the comment field.
	7. Confirmation After completing the checkout process, you will receive a confirmation email automatically. After shipment is done, you will receive an automatic delivery information email.

Shipment

Courier（Fedex or DHL..etc)

※ Kindly be noted that delivery carriers may vary by regions.

※ Some areas may not be eligible, additional shipping fee may be applied.

① Shipment of product in stock

We will ship out your product within 14 working days.

②Shipment of custom-made product

We will inform you of shipping information after receiving your order.

For delivery time, kindly refer to ‘Days to ship’ in product page.

Cancel Items or Orders

Your order will be confirmed with "shipping information mail".

Please note that your order can not be canceled after shipment.

Business Days

Business hours　 Mon. - Fri. 9 a.m. - 5 p.m.(Japan time zone)
Closed: Sat, Sun, Public holidays, Summer holidays, year-end and New Year holidays

Payment information

The currency for payment is Japanese Yen.

・Credit card

Card brand :VISA, Mastercard, Diners, American Express, JCB
※We accept only full payment.

・Payment with PayPal

We also accept payments provided by PayPal. In this case you will be able to use your data and addresses saved and related to your PayPal account, you will not need to re-enter them during the ordering process.

For more information about payments via PayPal, please visit
https://www.paypal.com/us/home

Contact Us

WEB
https://www.daiso-net.com/en/inquiry/

Customer Service
81-72-875-1300
(Japan time zone) Mon. - Fri. 9 a.m. - 5 p.m.

Account

	After registering as a member and logging in, you can check the details of your order at "My Account" page.

Forgot Password

	Please click "Forgot your password?" On the right side of the login button .
	Please enter your registered e-mail address. We will issue a temporary password. Please change your password after login.